Technical Support & After-Sales Service
With the ultimate objective of customer satisfaction, Diginet has constantly dedicated to providing
all-round services to the client, contractors and agents including the Presales Supports with Professional Consulting and Discussion during initial product selection and spec in period as well for After sales services to ensure the users could thoroughly receive the strong and intimate technical services in order to exempt our Contractors/Customers from any worries.
Technical Support before Sales
Warmly welcome to contact us for the detailed information about any products, services, trading and solution with any purchasing intention.
Diginet provide free technical discussion, professional consulting and showing live demo to any of our customers in order to learn about Functional features and proposal design of various industries and market.
We provide solutions and share our proposal by mocking up, presenting actual products on site. We even loan our products to test on site to build our customer CONFIDENCE.
Technical Supports & Services during the Sales Period
In case, our user needs any kinds of assistance, we could assign engineers to conduct technical guidance and support at customer site. Meanwhile, DigiNet could also prepare the Testing SOP and guidance for the installation and commissioning of equipment, installation and debugging of Software and debugging of selling systems together with our cooperation partners.
The 24-Hour Hotline would always be ready to provide rapid and timely services at any time you want. Well-trained and delicate engineering team focused in their field are always ready to assist you in any automation problem.